SUPPORT SPECIALIST - Housing

Full-Time

With the supervision of the Client Services Supervisor- Housing & Employment and in a supportive role to the case manager, the support specialist is responsible for assisting with the operation of sober transitional housing buildings as well as providing urinalysis services to RRC clients. The position also consists of physical lab or, basic maintenance/janitorial, security, and on-call availability. This position also requires ability to handle emergency and crisis situations that may occur in the transitional housing. SCHEDULE: Overnights (typical schedule 12:00 a.m. – 8:30 a.m., but must be open to flexible hours based on program needs.)

RESPONSIBILITIES

· Respond to client questions, issues, and emergencies/ crisis situations.
· Respond all calls/ issues received by the RRC Emergency Phone.
· Nightly apartment checks and building monitoring to ensure the safety and sober housing living environment.
· Ensure transitional housing rules are followed and maintained.
· Conduct urinalysis and breathalyzers to ensure sober environment.
· Documentation of all client encounters and interactions. Maintain all required housing documentation and ensure a system for timely and accurate record keeping.
· Complete Incident reports and additional documentation for client issues.
· Carry an RRC monitoring phone during scheduled hours.
· Ensure the safety, cleanliness, and recovery environment of RRC Transitional Housing.
· Monitor and assure building cleanliness and upkeep.
· Conduct maintenance activities for the buildings. Respond to maintenance requests.
· Assist the Client Services Supervisor- Housing with all required General Assistance, Group Residential Housing, MFIP, Social Security- SSI, SSDI and/or self-pay paperwork for RRC housing residents.
· Provision of client housing support services (housing intake/discharge, apartment check/ clean up, pack client possessions, organize housing supplies, ensure housing safety/security.)
· Monitor and assure building cleanliness and upkeep.
· Participate in RRC Meetings and Committees
· Present a positive image of all RRC Programs and Services.
· Facilitate weekly house meetings and monitor nutrition education meetings, as needed.
· Manages miscellaneous projects and completes various tasks as assigned by the Housing Coordinator.
· Assist with scheduled client activities including house and holiday parties.
· Maintain active communication with all RRC staff to perform housing responsibilities.
· Other duties as assigned.

QUALIFICATIONS
· Minimum 2-year experience working with individuals experiencing chemical dependency problems. (Required)
· Minimum of one- year freedom from alcohol and chemical abuse/ addiction. (Required)
· Ability to be on-call to come in to RRC transitional housing when called for assistance by Client Services Supervisor- Housing or Division Director. (Required)
· Experience working in a similar housing setting (Preferred)
· Experience and skills with performing maintenance (Preferred)
· Understanding of diversity and ability to work effectively in a diverse service environment. (Required)
· Demonstrated Capacity to maintain accurate documentation and records & Computer competency. (Required)
· Possess effective verbal and written communication skills. (Required)
· Must have own transportation and valid driver’s license with insurance (Required)
· Must be able to lift 50 pounds in order to perform work responsibilities. (Required)

STARTING SALARY RANGE: Depending on Qualifications

Benefits include: 3 weeks vacation, 10 sick days, 10 holidays, medical, dental, life and LTD insurance, 401(k) plan.

TO APPLY: Send/fax, call or apply in person to: RESOURCE, 1900 Chicago Avenue, Minneapolis, MN 55404-1903; 612.752.8000/Fax: 752.8001 Both Resumes and RESOURCE, Inc. applications must be submitted. Applications and Resumes should be submitted to ATTN: Janis Shearer- Administrative Specialist jshearer@resource-mn.org. Interim Supervisor- RRC Division Director: Heidi Kammer. NO PHONE OR EMAIL INQUIRIES, Please

Deadline: Open Until Filled

Equal Opportunity/Affirmative Action Employer
www.resource-mn.org