Overview: Building Resilient Families is a family residential treatment facility serving pregnant, postpartum, and parenting women with children in their care ages 0-17. With the supervision of the Program Director, the Family Services Supervisor is responsible for supervision and oversight of all non-clinical operations and staffing of Building Resilient Families; clinical on call & clinical on-site emergency response, and assistance with leadership and implementation of evidence-based family treatment practices. This includes providing operations and administrative oversight of all non-clinical operations of the 24 hour facility in the areas of, but not limited to: admissions, customer service, transportation, housekeeping, food service, maintenance, documentation, records, data entry; hiring, employee relations, and supervision of all non-clinical staff for the facility. In addition, the Family Services Supervisor will provide feedback and assist with clinical-related decisions and maintenance of the clinical recovery environment with oversight by the Program Director. The Family Services Supervisor is responsible for ensuring 24 hour staffing; ensure compliance with all rule 31, HIPAA, and SAMHSA requirements; maintain inventory of all supplies; ensure the census of the facility in coordination with team; attend clinical meetings; provide training to non-clinical and/or clinical staff; provide 24 hour on-call coverage with the ability to come on-site for emergency issues.
Schedule: Tuesday through Saturday: Tuesday, Wednesday, Thursday 11am-7:30pm; Friday and Saturday: 7:00am- 3:30pm. This is a full time, salaried, management positions with the need for the schedule to change based on program priorities.
Coordination & Direct Service
- Ensure supervision and safety of all clients
- Ensure the philosophy and model of Building Resilient Families. Understand and follow policies and procedures related to resident/ family and program rules and regulations to assure consistency and effectiveness of treatment
- Coordinate, supervise, and provision of non-clinical family residential treatment services
- Assist and support the Program Director with clinical leadership by implementing evidence-based family treatment practices.
- Participate in the leadership team for Building Resilient Families.
- Provide clinical and non-clinical on call responsibilities to include problem solving, staff coaching, documentation, & critical issue response. Provide on-site clinical and non clinical emergency response as needed/ requested. Ensure coordination between non-clinical and clinical staff to a high quality treatment experience for families in treatment. Facilitate communication and engagement with Coordinator of Child & Family Development services.
- Facilitate the flow of daily scheduled activities
- Manage and supervise resident/ family activity and responsibilities
- Responsible for inventory of facility supplies including tracking, ordering and purchasing the following (cleaning supplies, basic need supplies and kitchen supplies)
- Ensure BRF facility is in compliance with food safety requirements and train staff on Food Safety
- Coordinate, supervise, and provision of Transportation services to BRF Residents
- Ensure compliance of the facility with all city, county, and state requirements. Comply with professional standards of MN 4747.1400 and meet requirements of rule 31 and related rules and statutes. Compliance with all rule 31, HIPAA, and SAMHSA requirements
- Maintain all required Facility documentation and ensure a system for timely and accurate record keeping for facility accountability
- Client urinalysis collection as needed
- Develop and maintain a network of housing resources for clients transitioning out of RRC/BRF
Management / Leadership
- Participate in RRC/BRF Meetings and Committees
- Ensure timely and consistent documentation
- Ensure the census of the facility in coordination with team; provide 24 hour on-call coverage with the ability to come on-site for emergency issues
- Recruit, hire, train, retain, supervise, and evaluate staff
- Manages miscellaneous projects and completes various tasks as assigned by the Program Director and Center Director
- Support and provide leadership in Resource, Inc.’s Undoing Racism and Promoting Diversity Initiatives.
- Participate in the RRC Management Team
- Other Duties as assigned
- BA in human services preferred or equivalent 4 years of experience
- Licensed Alcohol and Drug Counselor (LADC)
- 2 years supervisor experience and/or competency
- Knowledge and experience with rule 31 and HIPPA requirements and compliance monitoring; experience in rule 31 residential facility preferred
- Demonstrated knowledge working with individuals experiencing chemical dependence and/or dual diagnosis
- Understanding of diversity and ability to work effectively in a diverse service environment
- Demonstrates capacity to maintain accurate documentation and records
- Strong computer competency
- Possess effective verbal and written communication skills
- Must have own transportation with valid MN Drivers license and valid insurance
- Must pass background study via BCA & DHS
- Must be able to lift 50 pounds.
Required Knowledge, Skills and Abilities
- Strong verbal, written, and interpersonal skills
- Thorough knowledge of community resources
- Establish and maintain professional relationships.
- Ability to maintain confidentiality of BRF participants and services; maintain confidential/ sensitive materials and documents.
- Ability to maintain professional boundaries with BRF participants.
- Possess effective verbal and written communication skills in a team environment.
STARTING SALARY RANGE: Depending on Qualifications/Experience
BENEFITS: 3 weeks vacation. 10 sick days, 10 holidays, medical, dental, life and LTD insurance, 401(k) plan.
HOW TO APPLY: Submit application materials ATTN: Elizabeth Burgos, Program Director RESOURCE- Recovery Resource Center, 1900 Chicago Avenue, Minneapolis, MN 55404 /Fax: 752.8001 / firstname.lastname@example.org NO PHONE CALLS, PLEASE.
The following materials must be submitted to ATTN: Elizabeth Burgos:
- RESOURCE application (available on webpage: www.resource-mn.org)
- Cover Letter, identifying interest in the position , outlining qualifications requested in this posting, and salary requirement
- Resume summarizing career objectives, education, employment experience,
- A list of professional references (3)
INQUIRIES: NO PHONE CALLS, PLEASE.
DEADLINE: Open until filled. Interviews will begin upon receipt of qualified applicants. (Program Director Elizabeth Burgos will be hiring for this position.)
Equal Opportunity/Affirmative Action Employer