Job Title: Case Manager – HealthChoices Pilot

Status: Full-Time

Program: HealthChoices

Location: 900 20th Ave South Minneapolis, MN 55404

POSITION SUMMARY: The Case Manager in HealthChoices provides intensive case management services to Minnesota Family Investment Program (MFIP) participants and their children, who experience multiple barriers to employment, including mental illness and/or chemical dependency. The purpose of these services is to assist the participants in accessing appropriate mental health, behavioral health, and physical health needs for their children. The HealthChoices extended program case manager is expected to spend an average of 50 percent of their time in the field with clients and/or case collaterals. The case manager will carry a caseload of 35 clients annually and clients will be located throughout Hennepin County.

RESOURCE Chemical and Mental Health Division provides a continuum of integrated services, including access, clinical treatment, care coordination and recovery support. We provide services that are innovative, person centered, strength based, and outcome driven. We strive for the highest quality of services using culturally responsive and evidence based practices in a trauma informed environment. The Case Manager will provide direct case management services to a caseload of individuals and/or families. The Case Manager will assess client needs, develop goal plan with client, assist client in working towards recovery goals and monitoring progress.


  • Ensure high quality, mission-driven services.
  • Demonstrate commitment to SAMSHA’s definition of recovery and recovery principles: “A process of change through which individuals improve their health and wellness, live a self-directed life, and strive to reach their full potential.”
  • Provide intensive outreach and monitoring through regular home visits to promote and maintain stable functioning.
  • Assess individual participant’s children for mental/educational/physical barriers to learning.
  • Develop and coordinate individual community support plan, based upon the participant s’ children’s strengths and needs.
  • Ensure access to mental health, chemical health, medical, social, financial, legal and housing services as needed, and act as an advocate for participants and their children.
  • Ensure that participants keep scheduled appointments in the community and follow through on referrals to other providers of service for their children.
  • Assist participants with the development of parenting skills and knowledge.
  • Assess the needs of the participant’s children for services and establish cooperative relationships with other providers including schools, day care providers, children’s mental health services, etc.
  • Participate fully as an interagency team member with employment providers and Health Plan care managers to ensure effective delivery of service and to achieve program goals.
  • Maintain records and documentation of service as required including completing case notes, ASQ:SE results, MFIP reporting, and all other documentation as required in a timely manner.
  • Promote and support involvement in the organization’s commitment to undoing racism and reducing disparities.
  • Ensure and contribute to division mission outcomes and identified service volumes
  • Develop and maintain collaborative working relationships with community partners.
  • Demonstrate competence using Procentive electronic health record.
  • Maintain individual and team productivity goals.
  • Complete client documentation to meet timeline and program standards including applicable state and certification standards.


  • Bachelor of Arts degree in human services with 2 years of experience in mental health and chemical health, and Early Childhood Development. Masters degree preferred.
  • Experience in relating successfully to persons of different backgrounds, cultures, and personalities. Experience in the provision of intensive case management services in the community is preferred.
  • Licensure preferred. If licensed will maintain licensure and updated supervisor immediately with any changes to licensure status.
  • Must be capable of independent travel, have access to an automobile, and have a clean driving record.
  • Knowledge and understanding of mental health, MFIP, Chemical Health, Housing, Community Resources, developmental needs of children.
  • Ability to work outside of normal business hours in order to meet the needs of the participants.
  • Demonstrated understanding of the recovery philosophy and recovery oriented behavioral health services, or willingness to learn recovery principles.
  • Experience with and/or commitment to working in a diverse, continuum of services in a fast-paced, growing organization.
  • Experience with and/or a demonstrated commitment to developing and delivering culturally responsive services.


BENEFITS INCLUDE: Paid vacation, sick time and holidays. Full enrollment into medical, dental, life, STD and LTD insurance and 401(k) plan.

HOW TO APPLY: Email your cover letter and resume to: – In the subject line of the email, you must reference – Job #2070, Case Manager – HealthChoices Pilot

RESOURCE invests in people to care for themselves and their families. Our mission is to empower people to achieve greater personal, social and economic success. RESOURCE offers three main areas of services: chemical and mental health, employment and training. We provide licensed clinical treatment, care coordination, and recovery support to ensure that successes achieved are long-lasting. Our workforce development services include: assessment, credentialed career training, education placement, job placement, retention & follow-up services, and wrap around support services.

Equal Opportunity / Affirmative Action Employer

Posting Date 7/17/15